Canceling Your Order: A Guide

Step-by-Step Instructions

To cancel your order, follow these steps:

• Navigate to the "Request Cancellation" page on your My Account page.
• Select the order you wish to cancel.
• Provide a reason for cancellation.
• Click the "Submit" button.

Common Reasons for Cancellation

Some of the most common reasons for canceling an order include:

• Wrong item ordered
• Unsatisfactory product
• Delayed delivery
• Unsatisfactory customer service
• Unforeseen circumstances

Types of Items Eligible for Cancellation

You can request cancellation for the following types of items:

• Pre-orders that have not been released
• Regular orders that have not yet been processed
• Orders that have been shipped but not yet delivered
• Orders with an unresolved case or dispute

Consequences of Cancellation

Your order will be canceled and refunded after a certain period if we do not receive any reply.